The wheels are light. They are a true 7" wheel. Look good and take a beating
First and most of all, the customer service was exception. I needed to change tire sizes because I discovered what I ordered was not going to fit properly. I got in touch with the team at Planet SXS and they changed my order at no additional cost. Then; because that caused an obvious delay I was not going to get them shipped in time to be here for my 4th of July ride. Yet again the team stepped up and got them mounted and shipped intime to be at my house the day I was leaving. I could not be more impressed with the support received from the team at Planet SxS. I will certainly use again and direct all my friends to them as well. Thank You for supporting your customer I am a customer for life.
Wow ! Thank you so much for the incredible review! π
Weβre beyond stoked to hear that everything worked out and that our team could help make sure your setup was ready in time for your 4th of July ride. We know how important those trips are, and we're always happy to go the extra mile to keep your plans on track.
It means the world to us that you'd recommend PlanetSXS to your friends and that we've earned your trust as a customer for life. We'll be here anytime you need us! Wheels, tires, gear, or anything else for the ride.
Thanks again for rolling with us!
The PlanetSXS Team
I would recommend buying Terick Solutions floor mats to anyone. They are well built and fit perfect. When I say perfect, they fit better than factory. You wonβt be disappointed with your purchase.
Thank you for the prompt delivery the adapters work great we had a little mishap on with lug nuts and the problem was resolved within a couple days. Thank you guys. I will be ordering from you in the future. Keep up the good work.
Thank you so much for the kind words! We're really glad to hear the adapters worked out great and that the lug nut issue got sorted quickly. We appreciate your patience and understanding, and we're thrilled to know you'll be ordering from us again. We'll definitely keep working hard to earn your business. Thanks again for the support!
Let me start by first saying that the customer service is top notch. However I first made my order order online and realized that I made a mistake on the offset dimensions. I seen that the team had corrected it but the correction had the wrong color. They later noticed their mistake and corrected it. However when I received the wheels they were the wrong color and wrong sized lug nuts for which machine we discussed. They were going to make the order right but my customer was not as patient. Luckily another customer of mine purchased as is before having to return the product. Even though the order was completely wrong, Iβd do business again with them due to their customer service.
Thanks for taking the time to leave us a review! We really appreciate the honest feedback. Weβre glad to hear that our customer service stood out, even though the order didnβt go as smoothly as it should have.
We definitely dropped the ball on getting the color and lug nuts right, and weβre sorry for the mix-ups. We try hard to catch and fix issues fast, but this one didnβt go the way it should have. Weβre always working to improve, and your review helps us do just that.
Thanks again for giving us a shot, and we hope we get the chance to make it up to you next time!
β The PlanetSXS Team
