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  Return Authorization

  Contact the Authorized Rockford Fosgate Dealer you purchased this product from. If you need further assistance, call 1-800-669-9899 for Rockford Customer Service. You must obtain an RA# (Return Authorization number) to return any product to Rockford Fosgate. You are responsible for shipment of product to Rockford.
  

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  • Submit Warranty Claim

  Return Authorization Process

  
  
  

  Diagnose First

  Prior to requesting an RA, try to diagnose the failure. Many products we receive are sent back with No Trouble Found, usually due to incorrect installation. Use our RFTECH:Knowledge Base for troubleshooting assistance.
  
  

  Contact Customer Support

  Please call us during normal business hours at 1-800-669-9899 (option #1) and be prepared with the following information:

  • First and Last Name with complete Shipping Address
  • Product Name (T0D415)
  • Serial Number (12 or 13 digit number)
  • Failure Diagnosis (no output, no power LED, etc.)
  • Scanned copy of Original Receipt emailed to cs.support@rockfordcorp.com (dealer name, purchase date, and item purchased must be legible)
  • Credit/Debit Card (if paying for out-of-warranty claims)
  • No money orders or checks.

  
  
  

  Shipping Instructions

  When shipping your product, your package MUST have the following information:

  • RA# Printed Outside of Box (as large as possible)
  • Copy of Original Receipt

  
  
  

  Shipping Address

  Ship your product (UPS or FedEx preferred) to the following:
  

  Rockford/ AJR International
  300 Regency DR
  Glendale Heights, IL 60139
  RA#:_______________________

  Accessories

  

  AM/FM/WB Amplified 12V Antenna

  PMX-ANT

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